Legal information
and GDPR rights

01

Who we are

This website is operated by Fresh Bloom House Pty Ltd (ABN 63 482 109 774), registered in Tasmania, Australia. Director: M. Hartley. Registered and trading address: 345 Elizabeth St, North Hobart TAS 7000. Contact: freshbloomhouse@gmail.com, +61 2 9417 3486.

All prices are in Australian dollars and include GST. We are not required to be registered for VAT, GST or sales tax in any other jurisdiction.

02

Governing law

Our website, products and services are governed by the laws of Tasmania and the Commonwealth of Australia, including the Australian Consumer Law. Nothing on this page limits rights you have under that law. Courts in Hobart have jurisdiction over disputes.

03

GDPR for EU and UK customers

A significant share of our orders come from customers in the European Union and United Kingdom buying for recipients in Hobart. If that is you, the General Data Protection Regulation (GDPR) and UK GDPR give you these additional rights, which we honour in full:

• Access: a copy of the personal data we hold about you.
• Rectification: correction of anything inaccurate.
• Erasure: deletion of your data, including order history, once no law requires us to keep it.
• Restriction and objection: you can ask us to stop processing for marketing at any time.
• Portability: your data in a machine-readable format on request.
• Automated decisions: we do not make legally significant decisions about you by automated means.

Our lawful basis for processing is contract performance (delivering your order), legal obligation (tax records), and consent (marketing messages). Full details of what we hold and how it moves are in the privacy policy.

To exercise any GDPR right, email freshbloomhouse@gmail.com with 'GDPR request' in the subject. We respond within 30 days. You may also complain to your local supervisory authority.

04

International data transfers

Order data is processed in Australia. Payment card details are handled by our payment processor under PCI-DSS. Where a service provider stores data outside Australia or the EU, we use standard contractual protections and choose providers with audited security programs.

05

Intellectual property

The site design, photography, text and the Fresh Bloom House brand belong to Fresh Bloom House Pty Ltd. You may not copy them for commercial use. Sharing a link or a screenshot for personal reasons is fine and honestly quite flattering.